Delivery and return

Delivery of goods

1. Delivery of goods in Lithuania is free.
2. Orders for goods are sent within 3 working days after receiving a copy of the order from the payment of the order for goods.
3. Shipping in Lithuania is free and via OMNIVA ATMs.
4. OMNIVA will deliver your order in Lithuania within 1-2 working days.
5. Ordering goods in foreign countries is paid, prices are coordinated each time by contacting us by e-mail info@ycho.lt.
6. Orders for goods are sent to the address specified by you, please provide the correct address.

Return and exchange of goods

1. You can return the purchased product or exchange it for another within 14 calendar days from the date of delivery of the goods.
2. The returned product must be in the original neat packaging, undamaged, unused, of the same equipment as the Buyer received it, without losing the undamaged label, not worn, without peeling off the protective film, etc. A return / exchange document is signed when returning the product.s.
3. The buyer must deliver the returned goods to YCHO STUDIAS, addresses: Outlet Park Lietuva, Verkių str. 31c, Vilnius or Užupio st. 10, Vilnius. You can do this by using the services provided by post machines or couriers, or deliver yourself directly to YCHO STUDIO at the above address.
4. The seller has the right not to accept the goods returned by the buyer if the returned product has been used without original labels, damaged, manufactured or adjusted individually to a special order or worn.
5. We will reimburse you for the costs of returning / exchanging returned or exchanged quality goods in Lithuania.
6. If the buyer returns the goods purchased at a discount, the amount paid for the goods with a valid discount is refunded.
7. In Lithuania, the color, model or size of the product can be changed within 14 days, in the European Union and other countries within the time agreed by the parties in writing.
8. The replaced product must be in the original neat packaging, undamaged, unused, of the same set as the Buyer received it, without losing the label without damaging the appearance of the product, without peeling off the protective film, etc. A return / replacement document is signed when replacing the product.s.
9. YCHO STUDYAS, addressais: Outlet Park dating in Lithuania, Verkių g. 31c, Vilnius or Užupio st. 10, Vilnius. You can do this using the services provided by post machines or couriers, or you can deliver it directly to YCHO STUDIO at the above address..
10. Goods of unsatisfactory quality are replaced or returned in accordance with Government Resolution No. 738 approved by the Retail Rules of the Republic of Lithuania.

Warranty

1. We provide a two-year warranty in accordance with the law and a commercial warranty for our products, which does not limit or limit your rights as consumers, which are established by the Civil Code of the Republic of Lithuania.
2. We will provide more information about warranty service by e-mail.